Why buy from Ace?

 

HomeOur ScootersVespa ScootersPiaggio ScootersGilera ScootersDaelim & Derbi ScootersSpecial DealsUsed scootersHow to buy the right scooterWhy buy from Ace?How to find usAccessoriesServicesFAQArticles

HRCMYKace_logo_new.jpg

When you are considering buying a scooter, we believe that its also very important to pick the right dealer. 

At Ace, we don't want to be like the other dealers.  Our background is in customer service, and our primary focus is you and your needs.  We'd rather sell fewer scooters and give great service than lots of scooters with none, which is why you'll rarely see an Ace Scooters advert in the newspapers.  We aren't a stack 'em high, sell 'em cheap kind of establishment.

So what do we think makes us different from the rest?

  • DEDICATED TO SCOOTERS:  We are totally dedicated to scooters. No motorbikes, no off-road vehicles, no car repairs - just selling, servicing and repairing scooters. So scooter riders are ALWAYS our highest priority.  Many people don't consider after-sales service when buying their scooter, but you really should.  It's always easier for us, and therefore cheaper for you, to service scooters that were bought here at Ace.
  • BEST PRICES: We aim to have the best prices in town for the brands that we sell.  Our prices are fully transparent - you know the most that you'll pay BEFORE you walk through the door.  We don't run massive and costly advertising campaigns, because we'd have to inflate our prices to cover it - and that's not good news for our customers!
     
  • WHAT EVERY RIDER WANTS:  All our new scooters come with:
    • free tank of petrol (and two-stroke oil)
    • 12 months registration as standard
    • free between-service safety checks on all 4-stroke scooters
    • great discounts on all safety gear for the first month of ownership
    • free exclusive and much sought after, colour-co-ordinated Ace Scooters keyring
       
  • EXCLUSIVE RANGE: We are a Vespa dealer - every serious scooter dealer wants this brand on its floor, but few are chosen.  Not surprisingly, the world's premier scooter brand is very selective about who sells its products, and we were delighted that we were approached by them to become a retailer.   Moreover we are the only stockist of Derbi scooters in WA.  If Vespa is synonymous with tradition, then Derbi shouts sport!
      
     
  • BEST BRANDS: We are committed to providing the scooters that riders want.  We believe we have the best range of scooters available in Australia, from world favourites, the Italian classic brands Vespa, Piaggio and Gilera, the sporty excellence of Spanish brand Derbi, the solid build quality of Korean brand Daelim, and the rugged quality of Korean-brand Hyosung's scooter offerings.
     
    Of the Scooter magazine's 2008 eight finalists of their scooter of the year, we sell no less than five.  Of the top ten selling scooters in Australia, we stock no less than 5!  No other WA dealer who sells scooters has more, most have an awful lot less, and some have absolutely none at all!  

    And its not just there.  We are the state dealers for helmets from MoMo Design from Italy, as well as being exclusive dealers for Corazzo scooterware from the US, and soon Armadillo scooter wear from the UK.
     
  • COMMITTED TO QUALITY: We are committed to sell only high quality merchandise and vehicles.  Recently we decided to drop a very popular brand of scooters because the always promised improvements in quality never quite materialised, and another because whilst on paper their warranty looked attractive, the reality required servicing every 3 months to maintain the warranty - which we thought completely inappropriate!  We'd rather lose sales than have unhappy customers.
     
    All of our scooters have got an unlimited km, 2 year parts and labour warranty.  If you want a reliable scooter, please don't settle for less.
     
  • RIDER TRAINING:  If you've never ridden a scooter before, we'll be happy to get you on a scooter and show you how easy it is!  If you want to get some intensive training on a 50cc, we have a 3 hour course aimed specifically for your needs!  If you need to get your license, we have instructors who'll be able to get you riding in no time at all - and when you sign up with us we'll provide the scooters for your lessons, and let you borrow 50cc scooters between, so that you can get up-to-speed and through your test as quickly and cheaply as possible - and allow you to make up your mind about what scooter to buy after you've passed your test!
      
  • DELIVERY STATE-WIDE: We are happy to organise delivery to any part of Perth.  Indeed to any part of the state, and have customers as far afield as Christmas Island, Kalgoorlie, Newman, Esperance, and Exmouth.  Just unpack, fill the tank, attach the mirrors and you're ready to go!
      
  • EXTENSIVE PRICE RANGE: Our range covers every price point, every size and every type of scooter on the market.  You can be guaranteed that you will find the scooter that meets your needs in our store.  And with over 35 scooters in the showroom at any time, you won't get a better choice.  
     
  • BIG SCOOTER SPECIALIST: As the scooter market matures, we are seeing more people upgrading from 50cc vehicles to much larger scooters - often skipping the 125-150cc class and going straight to the 250 class upwards.  Compared to every other scooter dealer we have a massive range of the big scooters that everyone is looking for.  When it's time to choose, you don't need to go anywhere else!  
     
  • WELL ESTABLISHED: We've been in the business of selling scooters since 2004.  That might not sound a long time, but given that the scooter market only took off in late 2003, that's a pretty good pedigree.  What's more, we've grown slowly and organically, focussing on one new brand at a time in order to properly build expertise. 
     
  • SCOOTER CHAMPIONS: We are not just concerned about selling scooters, but also about spreading the word about how wonderful, planet-saving, stylish and fun this form of transport is.  Our dealer Steve is the current Chairman of the Motorcycle Committee Industry Association of the MTA in WA where we are currently trying to improve road safety, faster licensing and better consumer protection.
     
  • SCOOTER EXPERTS: Our dealer principal Steve has had a number of articles commissioned and published in the very popular Two Wheels Scooter magazine, on a range of subjects including helping new riders decide on what scooter best suits them.  Check them out on the Articles page - the link is right down at the bottom of the page.

    We also hosts the "Dear Dealer" forum on www.scootersales.com.au where scooterists from all over Australia come to get information, share stories, and ask for advice on all matters related to scooters. 

     
  • HAPPY TO HELP: Once you've bought a scooter from Ace, you are part of the family - and we are always looking to help our customers out in there ongoing scooter career.  Our demo scooters are available free of charge for ALL OUR CUSTOMERS for lessons when they want a bigger license. We've even been up at 6am to ensure that they have a scooter available for their test! 
     
    Once you are in the Ace Scooters family, you can rely on being looked after.

     
  • NO BULL!  We are honest and truthful about the vehicles we sell, and the services we provide.  Unlike many in our business, we comply with the Consumer Protection laws and display the rideaway prices (that means the price inclusive of ALL the on road costs) both in adverts and on the internet.  Why?  We aim to have an honest and open relationship with our customers, and how can you do that if their first impression is that you are trying to make your prices look cheaper than they really are?

    Our aim is:

     
    "that you are not just happy with your purchase, but delighted."
So if you value quality service, please consider us - we'd welcome your business. 


Just to give you an idea of what we are all about, we commissioned the following video. It's still not tidy as it should be (just wait for the new website!) but it'll give you an idea of what we are about.

Ace Scooters video on youtube

Ok, so its hugely cheesy, already out of date, and I look a complete prat - but whatever! Hopefully it gives you an idea of what scooters, and Ace Scooters, is all about. Fun, easy, good for the planet and even better for your wallet! Come and see us!